Feedback That Drives Decisions.
Vekto Surveys
Build, distribute, and analyze surveys with the most powerful feedback intelligence platform. NPS, CSAT, CES — auto-scored, cross-tabulated, and tied to action through the Helix event bus.
Built for: CX managers, HR leaders, marketing analysts, product teams
Empowering teams at 6,000+ companies
What Vekto Surveys can do
Visual Survey Builder
Drag-and-drop 19 question types with logic branching, piping, randomization, and branded themes. Build sophisticated surveys in minutes, not hours.
Smart Scoring Engine
Auto-calculate NPS, CSAT, and CES scores in real-time using industry-standard formulas. Track trends, set benchmarks, and get alerted on score changes.
Multi-Channel Distribution
Reach respondents wherever they are — email campaigns, shareable links, QR codes, website embeds, and SMS. Each channel tracks its own metrics.
Real-Time Analytics
Watch responses flow in live with real-time dashboards. Filter, segment, and drill into data as it arrives — no waiting for reports.
Cross-Tabulation
Break down responses by any dimension — demographics, custom attributes, or survey metadata. Discover hidden patterns across segments.
Sentiment Analysis
AI-powered analysis of open-text responses. Understand tone, extract themes, and surface the "why" behind the numbers.
Recurring Surveys
Schedule surveys to repeat daily, weekly, monthly, or quarterly. Track trends over time with automated distribution and reporting.
Question Library
Build a reusable library of vetted questions. Share across teams, maintain consistency, and accelerate survey creation.
Export & Reporting
Export to CSV, PDF, or Excel. Schedule automated reports to stakeholders. Build custom dashboards with our analytics API.
How it works
Build
Design surveys with 19 question types, logic branching, and branded themes in our visual builder.
Distribute
Send via email, share links, embed on your site, generate QR codes, or blast SMS — all from one place.
Analyze
Auto-score NPS/CSAT/CES, cross-tabulate by segment, run sentiment analysis, and trigger actions.
Simple, transparent pricing
Start free. Scale as you grow.
Starter
For small teams gathering feedback
Up to 500 responses/mo
- Visual Survey Builder
- 10 Question Types
- Email Distribution
- Basic Analytics
- Email Support
Professional
For growing teams with advanced needs
Up to 5,000 responses/mo
- Everything in Starter
- 19 Question Types
- NPS, CSAT & CES Scoring
- Multi-Channel Distribution
- Cross-Tabulation
- Question Library
- Advanced Analytics
Enterprise
For organizations at scale
Unlimited responses
- Everything in Professional
- Sentiment Analysis
- Recurring Surveys
- White-Label Branding
- API Access
- Audit Log
- SSO & SCIM
- Dedicated Support
Loved by teams everywhere
Sarah Chen
CX Director, TechVista
“Vekto Surveys transformed how we listen to customers. Our NPS jumped 12 points in 3 months because we could finally close the feedback loop with automated actions.”
Marcus Weber
VP Product, CloudNine Digital
“The cross-tabulation and sentiment analysis are game-changers. We went from guessing to knowing exactly what drives customer satisfaction across every segment.”
Amara Johnson
HR Director, GrowthStack
“We run quarterly pulse surveys and annual engagement reviews all in one place. The eNPS tracking alone saved us from an expensive third-party tool.”
Works with your favorite tools
Seamlessly connect with the tools your team already uses.
Frequently asked questions
Ready to try Vekto Surveys?
Start using Vekto Surveys today. Available on the Pro plan.
Part of the Vekto Platform — all products work together seamlessly.
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